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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Thanks for shopping at Colne Saddlery Ltd.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Season:Core
Brand:Smart Grooming
Code:SG134
Provide fast, natural relief for sensitive skin with Smart Grooming Itch Soothe Balm (120g). Specifically formulated to calm horse skin prone to seasonal itching, midge bites, and sweet itch, this nourishing salve soothes dry, flaky, or inflamed areas while supporting healthy hair regrowth.
Infused with natural botanical oils, including cold-pressed neem oil, it creates a protective barrier over affected skin to deter further biting insects while deeply conditioning raw or rubbed patches.
Relieves Itching & Irritation: Fast-acting targeted relief that cools inflamed skin and reduces the urge to rub manes, tails, and bellies.
Natural Insect Barrier: Blended with rich neem oil and botanical oils to condition skin while creating a natural shield against midges and biting flies.
Encourages Hair Regrowth: Moisturizes scabby or broken skin, creating the ideal environment for hair follicles to recover and coat growth to resume.
Gentle & Nourishing: Soft, easy-to-apply salve absorbs smoothly into thick manes, docks, and sensitive skin without causing greasy buildup.
Handy 120g Tub: Compact, travel-friendly size that fits easily in tack boxes, grooming kits, or field turnout bags for daily summer maintenance.
Clean the Area: Ensure the targeted area is clean and free of loose dirt, dried mud, or sweat.
Apply Generously: Scoop a small amount onto fingertips and work thoroughly into the base of the mane, dock of the tail, or affected belly seams.
Reapply as Needed: Apply daily during peak midge season or every few days as a preventative barrier to keep skin calm and conditioned.