Colne Saddlery are committed to protecting the privacy of its customers. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you to process your order and to provide you with the best possible service. We only send promotional email or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent. Please note we will not accept any data or information for any children under the age of 16. If a child is younger – we will need consent from a ‘parental responsibilty’.
Details we require
We need to collect the following information from you in order to process your order and notify you of the status of your order.
- Your Name
- Email address
- Credit or Debit card details
We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site.
You can check the information that we hold about you by logging into our web site and using the contact us form on our "Contact Us" page, or emailing email@example.com. If you find any inaccuracies we will delete or correct it promptly.
Security of personal information
When you enter credit card information on the Colne Saddlery web site we use secure servers to ensure that all details are encrypted at your browser before they are sent to us. We store credit card details in an encrypted way within a secure database. The servers are physically secured in a dedicated data centre.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should log onto our website and use the contact us form on our "Contact Us" page . You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org.
The Data Protection Act 1998 requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them on computer, to have that information corrected or erased if it is inaccurate, and to claim compensation if they can prove they have suffered damage from an inaccuracy or breach of security.
Colne Saddlery is committed to upholding the eight Data Protection Principles of good information handling practice.
Cookies are small files that are stored on your computer when you visit a website. The text stored has a variety of uses and in some cases cookies are required for a website to function properly. A cookie may also be used to improve the visitors experience on a website. A good example of this is when you leave a website that you have logged into, then return back to it at a later stage, the cookie may allow you to remain logged in.
The rules regarding cookies have recently changed, and we have explained below how cookies are used on our website.
If you would like to opt out of Google Analytics tracking cookies across all websites visit http://tools.google.com/dlpage/gaoptout
You have the right to ask Colne Saddlery not to process your personal data to use for marketing purposes. If we intend to use your data for marketing purposes, such as a newsletter, we will ask for your consent first. If we were to contact you for marketing purposes ie: offers, events or new products, this is done through Mailchimp.
Our Contact Details
Requests for information about our privacy statement can sent through our contact form or by writing to the below address.
Unit 1, Manor Farm,
Upper Slaughter Business Centre,